Terms of Service

Roadmark ("the Service") is a visual roadmap tool operated by Aleksandr Tretiakov as a personal project ("the Operator", "we", "us"). The Operator can be reached at support@yourroadmark.com.

By creating an account, accessing, or using the Service, you ("the User", "you") agree to these Terms of Service and to the linked Privacy Policy. If you do not agree, do not use the Service.

The Service is provided as an early-stage personal project. Features, data structures, and behaviours may change, be paused, or be removed at any time without prior notice. The Service should not be relied upon for mission-critical, regulated, or life-safety use.

The Service is currently free to use. There's no paid tier today, no advertising. The Operator may introduce paid plans or subscriptions in the future; existing accounts will be given prior notice before any pricing change applies to them.

Best-effort availability only. There is no service-level agreement (SLA), no uptime guarantee, and no commitment to feature continuity.

• You must use a real, working email — security notifications and password resets are delivered there.
• You are responsible for the security of your credentials. The Operator cannot recover or view your password; only the holder of the registered email can reset it.
• You are responsible for all activity that occurs under your account, whether authorised by you or not.
• You must be at least 16 years old to create an account.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Harass, threaten, defame, or dox another person.
• Distribute malware, send spam, or phish.
• Bypass the Service's rate limits, security controls, or access controls.
• Reverse-engineer, scrape, or copy substantial portions of the Service in ways that resemble abusive bot traffic.
• Use the Service in any jurisdiction or in a manner that would subject the Operator to sanctions, export controls, or other regulatory obligations the Operator cannot reasonably comply with.

The Operator may suspend or terminate any account that violates this section without prior notice. Responsible-disclosure security reports are welcome at support@yourroadmark.com.

You own the boards, branches, milestones, decision logs, and any other content you create within the Service ("Your Content").

You grant the Operator a non-exclusive, royalty-free, worldwide licence to host, store, transmit, display, and otherwise process Your Content solely to provide the Service to you and to the members or visitors you authorise. The licence ends when you delete the content or your account, except as needed for backups (see the Privacy Policy).

You represent and warrant that you have the right to upload Your Content and that it does not infringe any third-party right.

You — not the Operator — are solely responsible for Your Content, including its legality, accuracy, and consequences. The Operator does not monitor, endorse, or take editorial responsibility for Your Content.

When you set a board to public, the URL becomes accessible to anyone who has the link. There is no directory listing, but you should treat a public board as readable by anyone on the public internet. You are responsible for the consequences of publishing the contents of a board.

You can revert to private at any time; the link stops authorising non-members immediately, though cached copies may persist briefly in third-party caches outside the Operator's control.

The AI milestone generator operates on top of API keys you supply for Anthropic, OpenAI, or Google AI. The Operator does not provide AI credits and does not act as a reseller of those providers.

You are responsible for: charges on your provider account, complying with the provider's acceptable-use policy, and the lawfulness of any prompt or output generated through your key. AI-generated output may be inaccurate, biased, or otherwise problematic — the Operator makes no warranty as to its quality or fitness, and is not liable for actions you take based on it.

Voluntary donations are accepted on the donation page. Donations are gratuitous and irrevocable once sent on-chain; the Operator does not provide refunds, receipts, or invoices for donations, and donations do not constitute payment for services.

Donations do not grant you any premium feature, refund right, contractual entitlement, equity interest, or other consideration. Any tax consequences of sending or receiving a donation are the responsibility of the sender and the recipient respectively.

The Service depends on third-party providers (Supabase, Vercel, Resend, ImprovMX, Sentry, Upstash, and the AI providers you connect). The Operator is not responsible for those providers' acts, omissions, or downtime, except to the extent the Operator's own choices caused the issue. The list of current sub-processors is maintained in the Privacy Policy.

If you believe content on a public board infringes your copyright, trademark, or other intellectual-property right, send a takedown request to support@yourroadmark.com including:

• Your contact details and the right-holder's identity.
• The URL of the allegedly infringing board.
• A description of the protected work and how it's being infringed.
• A good-faith statement that the use is not authorised by the right-holder, the law, or an agent, and a statement (made under penalty of perjury where applicable) that the information you've provided is accurate.
• Your signature (electronic is fine).

The Operator will review valid notices and, where appropriate, remove or restrict access to the content and notify the account that posted it. Repeat infringers will have their accounts terminated.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE OPERATOR EXPLICITLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES INCLUDING BUT NOT LIMITED TO: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND ABSENCE OF DEFECTS OR MALICIOUS CODE.

You use the Service at your own risk. No advice or information obtained from the Service creates any warranty not expressly stated in these terms.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE OPERATOR BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION — ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF THE OPERATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE OPERATOR'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID THE OPERATOR FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (WHICH, AT THE TIME OF WRITING, IS ZERO), OR (B) ONE HUNDRED EURO (€100).

Nothing in this section limits liability that cannot be excluded under mandatory consumer-protection law in your jurisdiction.

You agree to defend, indemnify, and hold harmless the Operator from and against any claim, demand, loss, damage, cost, or expense (including reasonable legal fees) arising from or related to: (a) Your Content; (b) your use of the Service; (c) your violation of these terms; (d) your violation of any third-party right, including intellectual-property, privacy, or publicity rights; or (e) any actions taken using your account, whether or not authorised by you.

The Operator is not liable for any failure or delay in performance caused by events beyond reasonable control, including but not limited to: outages or failures of third-party providers, internet or network failures, acts of God, war, terrorism, civil unrest, government action, sanctions, embargoes, pandemics, or natural disasters.

You may close your account at any time from Account → Delete account. Deletion is immediate and irreversible: it removes your account, your AI keys, and any boards you solely own that have no other members. If you're the only owner of a board shared with others, you'll be asked to hand it off or delete it before the account can be removed. See the Privacy Policy; residual copies in routine backups age out on the normal backup cycle.

The Operator may suspend or terminate your account at any time for breach of these terms, suspected abuse, legal compulsion, or material safety risk. Where reasonable, prior notice will be given; where the breach is material or ongoing, the Operator may act immediately.

Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, and dispute resolution) will survive.

The Operator may revise these terms from time to time. Material changes will be communicated by bumping the "Last updated" date above and, where practical, by emailing account holders before the change takes effect. Continued use of the Service after a change constitutes acceptance of the new terms.

These terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual disputes or claims), are governed by the laws of Estonia, without regard to its conflict-of-laws rules.

The courts of Estonia (the Harju County Court, Tallinn) have exclusive jurisdiction, except that:

• if you are a consumer, you keep the benefit of any mandatory protections of the law of your country of residence, and you may bring proceedings before your local courts where applicable consumer law gives you that right;
• the Operator may seek urgent injunctive relief in any court of competent jurisdiction to protect its intellectual property or to stop ongoing abuse.

Before starting formal proceedings, both sides agree to first try, in good faith, to resolve the dispute by writing to support@yourroadmark.com.

• Entire agreement. These terms and the Privacy Policy are the entire agreement between you and the Operator regarding the Service.
• Severability. If any clause is found unenforceable, the remaining clauses remain in full force.
• No waiver. The Operator's failure to enforce any provision does not waive future enforcement.
• No assignment. You may not assign or transfer your account or these terms; the Operator may assign them to a successor entity.
• No agency. No partnership, joint venture, employment, or agency relationship is created by these terms.

support@yourroadmark.com